MySolas is an online platform built to simplify how people navigate the NDIS. It connects participants with the right providers, services, and supports — from everyday care and therapy to accommodation and essential products — all in one place.
Orange Digital partnered with MySolas from day one to create the brand and build the platform itself, transforming an ambitious idea into a trusted digital solution that’s making the NDIS easier to access and understand.
The NDIS is a vital support for thousands of Australians, but navigating it can feel overwhelming. Participants struggle to find suitable providers, providers struggle to connect with clients, and valuable services often go unseen.
The vision behind MySolas was to solve that — creating a single, easy-to-use platform where participants can discover and connect with the right supports, and providers can showcase their services and grow their reach.
We began by developing a brand that captured the mission behind MySolas: empowering people through clarity, connection, and choice.
The identity needed to feel inclusive, approachable, and credible — appealing to individuals navigating the NDIS while also earning the trust of service providers and industry partners.
The result is a name, logo, and visual language that reflects optimism and support, underpinned by a tone of voice that communicates with empathy and confidence.
From there, we turned vision into reality — designing and building the MySolas platform from the ground up. Our approach centred on usability and accessibility, ensuring the experience was intuitive for users of all digital skill levels.
Participants can search and connect with providers based on their needs, location, and preferences. Providers can create detailed profiles, manage listings, and reach a wider audience. Every part of the experience was designed to make finding and delivering support faster, simpler, and more transparent.
MySolas isn’t just a directory — it’s a complete ecosystem. We worked with the team to expand the platform into new service areas, including NDIS accommodation listings and product and item directories, making it a go-to resource for participants, support coordinators, and families alike.
By consolidating everything in one place, MySolas helps users save time, make informed choices, and build more meaningful provider-participant relationships.
On the provider side, MySolas offers powerful tools to manage visibility and engagement. Profiles, service listings, analytics, and enquiry management are all built into the platform, giving providers greater control and insight into how they connect with potential clients.
This two-sided approach — serving both participants and providers — ensures the platform delivers value across the entire NDIS ecosystem.
We designed the MySolas pricing experience to be as simple and transparent as the platform itself. Providers can choose a plan that aligns with their current goals — whether they’re just starting out or ready to scale — and upgrade at any time as their business grows.
The billing dashboard makes it easy to compare features, manage subscriptions, and see the value of each plan at a glance. From basic visibility to unlimited listings and lead generation tools, the system was built to empower providers with the flexibility and control they need to grow their NDIS business on their terms.
MySolas has quickly become a trusted name in the NDIS space — a platform that simplifies discovery, improves access, and strengthens connections between those who need support and those who provide it.
Through thoughtful brand development and human-centred digital design, Orange Digital helped turn a bold idea into a scalable platform that’s reshaping how people navigate the NDIS — and empowering thousands of Australians to live with greater independence and choice.
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